Privacy Policy

Last updated: January 2026

1. Introduction

VALU Recognition ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

2. Information We Collect

Information You Provide

• Email addresses (sender and recipient)
• First names (optional for recipients)
• Recognition messages you compose
• Selected values and templates

Information Collected Automatically

• IP address (for rate limiting and abuse prevention)
• Browser type and version
• Device information
• Usage data (pages visited, features used)

3. How We Use Your Information

We use the information we collect to:

• Deliver recognition messages to recipients
• Verify sender email addresses
• Prevent abuse and spam
• Generate aggregate, anonymised culture insights
• Improve our service

4. Data Retention

Recognition data is retained for a limited period to enable reply functionality and aggregate analytics. We do not create permanent profiles or public records of individuals.

5. Data Sharing

We do not sell your personal information. We may share data with:

• Email service providers (to deliver messages)
• Hosting providers (to operate the service)
• Law enforcement (when legally required)

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Object to processing
• Data portability

To exercise these rights, contact us at privacy@valu.app.

7. Security

We implement appropriate technical and organisational measures to protect your data, including encryption in transit (HTTPS) and secure data storage.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: valud@v-a-l-u.com
Address: Infonote Datasystems Limited, [Company Address]